The Client Liaison manages the daily operations of the CAC front desk, welcoming clients and donors, creating appointments and ensuring clients are enrolled in the CAC program. This position manages client data in multiple data bases, ensuring accuracy and completeness. This position ensures that the appointment calendar is completed to full capacity at all times. The Client Liaison makes sure proper procedures are followed and customer service standards and deliverables are met. Thoroughly familiar with all aspects of programs offered at the center, this position provides important assistance resource information to clients and makes decisions having an impact on people and quality of service within each functional area.