How Small Businesses Are Using Technology in 2023

The U.S. Chamber of Commerce’s Technology Engagement Center (C_TEC) takes a deeper look at the state of technology for small sellers in 2023.

The U.S. Chamber of Commerce, in partnership with Teneo, recently released an update to its 2022 “Empowering Small Business: The Impact of Technology on U.S. Small Business” report. The study provides a deeper understanding of how small business owners use technology to start, run, and grow their ventures.

This year’s update specifically focused on the use of artificial intelligence (AI), as well as the technology platforms that help smaller sellers stay competitive. Here’s what we learned.